On May 10, Russia launched a new offensive in the Kharkiv region in the east of the country. According to Matteo Cavalieri, HI's Area manager for the east of Ukraine, the humanitarian situation there is "dire". The airstrikes hit military, strategic and civilian infrastructure throughout the area, particularly to the north and north-east of Kharkiv:
"The most affected communities are those who live in the border regions under Russian control and those close to the front line. Another category of people affected are those who have not been evacuated but are in villages where access to humanitarian aid is severely restricted due to the recent shift in the front line. These people are finding it increasingly difficult to obtain the humanitarian aid that was previously readily available to them".
According to the latest United Nations report, at least 18,000 people have fled the fighting between May 10th and June 17th to take refuge in Kharkiv, Ukraine's second-largest city.
Medicine and hygiene products
On arrival in Kharkiv City, displaced people are cared for in coordination centers where they receive first aid, if necessary. HI's health teams in Ukraine then offer psychosocial support to people displaced by the fighting and their host communities. HI's Protection teams are also in these centers to assess the needs of the patients and refer them to the services best suited to their needs. Roman Shinkarenko is in charge of HI's Protection project in the East of Ukraine:
"The people who have fled the fighting and arrived in Kharkiv are frightened. For the most part, they come from territories that have been under Russian control for a long time, but the fighting and bombing intensified suddenly last month, and it is this growing danger that has prompted them to flee. They are mainly adults, many of them elderly and some people with disabilities. Most of them are single. There are a large number of patients who need special care, diapers and medication. They are mainly asking for medical support because some of them were receiving daily treatment and can no longer access it".
Roman Shinkarenko also notes that a large number of displaced people are being accommodated in centers set up for this purpose, but that the number of places available is still limited. Many displaced people find themselves having to find alternative accommodations on their own.
"Our teams make every effort to follow up with patients after they have left these coordination centers because we are never sure where they will go once they have left".
Getting humanitarian aid through as quickly as possible
At the same time, HI delivered 412 tons of humanitarian aid including 18 tons of refrigerated medical cargo, through its Atlas Logistics unit. 66 trucks filled with medicine, tents, tarps and everything needed to make temporary shelters were also delivered to hard-to-reach areas in link with the security situation.
"The displaced people need everything. They didn't take anything from home with them, no clothes, no medicine. At the moment, we are mainly transporting hygiene kits and medicine on behalf of other Ukrainian and international humanitarian organizations. For the transporters, the current situation is very stressful and difficult. The drivers are often under pressure from a possible air attack. When we send trucks, we are never 100% sure in advance if we will have to tell the driver to stop on the way and take cover as quickly as possible. When this happens, we have to be very reactive, sometimes in only a couple of minutes, to try to keep them as safe as possible in this kind of situation. Guaranteeing their safety is one of the biggest challenges we face,” explains Vitalii Rabcheniuk, Atlas Logistics Project Manager.
"Our teams have to take cover several times a day".
HI also provides humanitarian organizations with storage services in the city of Kharkiv:
"The Atlas Logistics storage center is practically the only large-scale shared humanitarian logistics hub in Kharkiv. It allows other humanitarian organizations to benefit from this space to pre-position and store humanitarian cargo rapidly. We have seen a marked increase in our daily work since May 10th. The first half of the day is devoted to shipments and arrivals, and the second half to preparing shipments for the following day. There are many requests for deliveries of hygiene products and food. We also have to adapt to the deteriorating security situation. Very often, and sometimes several times a day, our teams have to take cover in bomb shelters," explains Volodymyr Golovashchenko, Atlas Logistics's Storage Project manager.
The city of Kharkiv itself is the “scene of almost daily bombardments”, says Vitalii Rabcheniuk:
"There are also many power cuts, and people have to use generators. There is no constant supply of water either. The residents are under constant stress, fearing for their lives because of the bombings. Nobody feels safe."
From 2023-2024, HI has been intervening in Kharkiv thanks to the support of the European Union, USAID’s Bureau for Humanitarian Affairs, the French Ministry of Foreign and European Affairs’ Centre de Crise et de Soutien, the German Federal Foreign Office and the Swiss Agency for Development and Cooperation.